Frequently Asked
Questions
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Everyone! Our studio is designed for all creatives as a place to collaborate and share in their passion together. From photographers, hobbiest, and even other studio owners, our studio has been designed to welcome all.
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Everything but the kitchen sink! Just kidding, but close. Rentals include full access to our furniture, seamless paper backdrops, client closet, and props. Skip buying super expensive accessories and have everything you need in one simple rental fee.
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A lot! That’s something that makes our studio so unique and we cater to both photographers with advanced lighting experience and those who have none.
For natural light photographers with little to no lighting experience, our studio provides soft natural window light with available aide of continuous lighting to ensure images can be captured with ease.
For photographers with advanced lighting experience, our studio has been designed to give creatives full lighting control and provides access to a wide range of lighting capabilities from blackout panels for the windows, V-Flats, gels/masks and so much more.
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We do! With a collaborative atmosphere bringing together the resources of multiple photographers, our studio is able to provide creatives with the latest in technologies and photography tools, providing a place to learn and experiment with flagship products from companies like Godox, Nikon, V-Flat, Neewer, and MagMod.
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Not at all! Studio rentals are open to all photographers.
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Absolutely! Our goal in creating this space was not only to provide a place for photographers to rent, but to also provide a place for creatives in the community to connect, gain new friendships, and find the support they need. So whether you’re new to the area and looking to make some new friends who share your passion, a creative looking for some new content or education, or a current photography group looking for a place to hold your meetings, please know there is always a place for you here in our studio!
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We love our furry friends! Dogs and cats are always welcome. The only thing we require is an up-to-date rabies vaccination.
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Absolutely! Just send your client our booking link. Our rental questionnaire includes a box for clients to fill out the name of their photographer. If you have rented with us before and we have your information on file, we will automatically notify you that a booking has been made when you are mentioned in this box.
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Our studio is perfect for almost any type of indoor session, including senior photos, in-door lifestyle, bridal portraits, fashion photography, modeling, family portraits, cake smashes, couples, branding, and milestones.
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Yes, a studio representative will always be onsite. Professionalism is important to us, and our goal is always to be available when you need us, but to avoid the main area of the studio as much as possible while your clients are here. If you’re a new renter and haven’t scheduled a studio tour before, please be sure to arrive at least 15 minutes before your rental and clients to give us time to give you a quick tour. With so many features, options, and small unique details, there is so much to learn during your first visit! Need help during your rental? Our studio has three silent call buttons to make it easy to let us know when you need us.
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Maintaining a clean and safe environment is super important to us. In addition to regular cleaning and availability to hand sanitizer provided in the studio, a 30-minute buffer is placed between each rental to allow time for our staff to vacumn and sanitize. For hard surface items, like table tops and touch props, items are cleaned with Clorox wipes. For fabric surfaces like couches, client closet items, and blankets, items are sprayed throughly with Lysol spray between each use.
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No, we do not record any social media or video content during rentals unless a photographer requests it, as we know how important it is that you have full control of any content captured of your clients during your rental. The content shared on our IG pages is normally submitted directly from the photographers renting our studio or are clips from content we capture from studio-sponsored events.
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You can! Check out our cancellation policy below for full details.
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Absolutely! In fact, we encourage it and we have a whole online system dedicated to make reserving and ensuring availability of items super easy for you!
Some of our items are stored offsite or are currently used in sets, so this allows for you to know exactly what is available so you can have the items you need while you’re here. Based on availability, our staff will also pre-set items for you, like fabric backdrops, as much as possible to make it easier for you to focus on what you love!
You can view our online inventory system by clicking here.
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Yes! Our inventory system factors in other items requested and space available in the studio, along with offsite rentals and items that are blocked our for refinishing and repair. To ensure availability, we recommend placing inventory requests as early as possible, especially for large items like couches.
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No, featured curated sets must stay in place, but there is always plenty of room in the studio to build your own set.
With Featured Curated Sets, No
While at times these sets can seem so simple, in actuality, curated sets are intentionally intricate and often contain delicate stabilizing features that are very time consuming to cross reference and correct.With Quick Sets, Yes
These sets are designed to provide you with full control while cutting down some of the time needed for a full setup.Why do you limit moving items out of sets?
Because the experience that you and your clients have matters tremendously to us! We genuinely strive to always ensure you arrive at a space that is thoughtfully prepared and fully ready for your creative work, without the distraction or disruption of our staff scrambling to put things back in their proper place. Featured curated sets are intentionally intricate and can be very delicate, making it all too easy for moved items to be overlooked or misplaced. This means that when an item is moved, missing or broken during your session, it affects every rental that follows you. There is nothing more frustrating than discovering afterward that something was missing, upside down, or showing a distracting cord or unsightly feature—issues that cost creatives far more precious time in post-production than anyone hopes for. Please help us maintain an exceptional experience not only for yourself but also for every person who comes in after you, so that the studio can remain a consistently inspiring and functional environment for all.Large Furniture Items
For two person lifts, like couches or items that are part of a set structure, two people are scheduled ahead of rentals to ensure items are safely moved, so please be sure to use our inventory system and send us an email if you would like to use any larger items. -
They do! Sets change out every two months and in addition to always having a minimum of three staged sets, we ensure that at least 12 feet of open wall space is available (either our cyclorama wall of our trimmed wall) for you to create your own. You view current sets available in the studio by clicking here.
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Absolutely! Our studio is large enough for more than one photographer to work at a time. If there is a photographer that you love working with that may be having sessions at the same time and you would like to share the space/cost, you are more than welcome to.
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Yes! If you are staging your own set, please be sure to include enough time in your rental before your session starts for setting up and after your session for tearing down. For simple setups we normally recommend adding a half hour at the beginning and end of your session, and for more complex ones, an hour to two hours before and after your session start and end times. While we have some buffer room inbetween rentals, this timeframe is used by our staff to tidy, vacuum, clean, and sanitize before the next rental, so please do your best to ensure you are fully done by the end of your rental time.
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Of course! Our studio is the perfect place to capture images when the weather outside isn’t in your favor. Bookings are available online with as little notice as two hours by clicking here. If you don’t see the timeslot you need available or the need is super last minute, please reach out to us using our contact form by clicking here.
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You can! We do have a refrigerator in our breakroom to store a cake if needed. Just send us a message to let us know when to expect someone.
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You sure can! Have an idea in mind? Click here to learn more.
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Absolutely! Education is at the core of what we do, and we have a fantastic workshop program that makes it incredibly easy for educators to host engaging sessions while ensuring that they are compensated for their valuable contributions. If you're interested, click here to learn more about our offerings and how you can get involved!
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We understand that flexibility is key.
Rental Fees Paid. To provide consideration for the time pulled from our calendar, rental fees paid will not be refunded, regardless of circumstance, but we do allow for flexible rescheduling or cancellation with issuance of a gift card when advance notice is provided.
Options. If you need to reschedule or cancel, you have the option to:
Reschedule. To reschedule, you can use the rescheduling link at the bottom of your confirmation or reminder email.
Cancel & Have a Gift Card Issued. To cancel and have a gift card issued, simply respond to your email confirmation/reminder.
These options are available as long as you are within the timeframes available for changes below.
Timeframe Available for Changes. The timeframe available for changes (rescheduling or cancelling with issuance of a gift card) varies based on the amount of time that has been blocked out of our calendar to hold your date and time.
30-Minute, 1 Hour & 2 Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to 2 hours in advance.
3-Hour & 4-Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to one day in advance.
5-Hour & 6-Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to two days in advance.
7-Hour & 8-Hour Rentals. Can be rescheduled/canceled with issuance of gift carde up to one week in advance.
Event & Bridal Suite Rentals. Please refer to your contract details for exact rescheduling/cancellation options.
Timeframe When Rentals are Locked in Place. As there is very little chance of reopening dates for booking once the timeframes below have been reached, rentals are ineligible for changes to date or time at the timeframes listed below. This means that the rental timeslot will remain reserved and available for you to use, and no gift card will be issued even if you do not use the space.
30-Minute, 1 Hour & 2 Hour Rentals. 2 hours before your rental start time.
3-Hour & 4-Hour Rentals. 24 hours before your rental start time.
5-Hour & 6-Hour Rentals. 48 hours before your rental start time.
7-Hour & 8-Hour Rentals. One week before your rental start time.
Event & Bridal Suite Rentals. Please refer to your contract details for exact rescheduling/cancellation options.
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If there is a chance you may go over your rental time, please let our staff know. As long as there is not an incoming rental, we are always happy to extend time as needed!
The rate for time extensions is $20 + tax per 15-minutes and can be paid via credit card at the end of your rental.
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It is! We have a strong community focus and provide our studio free of charge for events and gatherings designed to bring the creative community together. (i.e. Events where multiple photographers are involved or events where multiple models are involved.) These are normally events that are open to the local creative community and are targeted to involve no less than five creatives. While not every submission can be approved, please don’t hesitate to reach out if you have an idea of upcoming meeting in mind and are in need of a space!
To ensure fairness to all of our renters, we don’t provide our space complimentary for sessions where only solo creatives will be involved.