Studio Rules & Things to Know.
Studio Use. When renting, you will select a specific use for the space. If you are renting for a photo/video/content creation session, other uses, such as a catered event, are not permitted. Please contact us if you are looking for a specific use that is unavailable through our booking links.
Occupancy Limits. We allow a maximum of 10 people per rental and 45 people per workshop. Please contact us if you expect to exceed these numbers.
Studio Representative. A front desk receptionist will always be present during your rental to help move large pieces of furniture and answer any questions you may have. Please note, our receptionist is not a photography assistant, so please know they will not participate in helping with lighting/holding objects, etc. during your rental once your model/client arrives.
Alcohol is Not Permitted. Under North Carolina law, an approved alcohol permit is required for any establishment that serves alcohol. Under no circumstances is alcohol permitted to be served on the premises without a North Carolina event alcohol permit.
Boudoir Sessions. We pipe and drape the front of our studio for all boudoir sessions. If you are scheduling a rental for a boudoir session, please be sure to include a note when booking your rental. For boudoir containing nudity, a COI will need to be provided prior to your rental.
Certificate of Insurance. As both boudoir sessions containing nudity and newborn sessions hold more liability, we require a COI to be on file with Von Creative LLC listed as an additional insured for boudoir and newborn sessions held in our studio. This COI must be sent to our admin team no later than two days before your rental.
Cleaning Fee. You are responsible for returning the studio to the state where it was found. If clean-up is needed by a member of our staff, a $50 cleaning fee will be charged and must be paid before any additional rental sessions will be permitted.
Dogs and Cats. We love dogs and cats! Pets are permitted in our studio, but to ensure the safety of all those on site, we require any pets to have an active rabies vaccination. We do not permit any dogs that have been deemed dangerous or have a history of biting that has caused injury to other pets or humans.
Nails & Thumbtacks. We have stands and other ways of hanging fixtures for your image backgrounds, so please contact us ahead of time or let us know on the day, if you need assistance.
Violence is Never Tolerated. We will not tolerate violence or bullying of any kind, and we reserve the right to remove participating actors from our premises. Please report any negative behavior to our on-site representative as soon as it occurs.
Smoke Bombs, Open Flames, Fire Crackers. Under no circumstances are activities permitted that have the potential for creating a dangerous atmosphere or may lead to the potential risk of fire. Open flames, firecrackers, smoke bombs, etc. are not permitted in our studio or any substance/aerosol that omits an unpleasant odor or hazardous fumes.
Booking. Availability is displayed online in real-time for all of our plans, allowing for quick and easy booking/rescheduling, even late at night. We allow bookings up to three months in advance, and sessions can be canceled 48 hours before your booking.
Rescheduling/Cancellation.
Rental Fees Paid. Rental fees paid will not be refunded, regardless of circumstance.
Rescheduling. We allow for rescheduling up to 2 hours in advance for all rentals that are less than two hours, one day in advance for rentals for 3- and 4-hour rentals, two days in advance for 5- and 6-hour rentals. For event rentals, such as bridal suite and elopement rentals, please refer to your contract when placing your booking. Attempted reschedules outside of these timeframes will be considered canceled.
Canceling. Fees for bookings canceled are considered forfieted.
Buffers. There is a 15-minute buffer provided between each rental timeframe. This allows you to arrive 15 minutes before your session and provides 15 minutes for you to clean up afterward. Please be respectful of other rentals and ensure you and your clients arrive on time.
Photography, Branding & Logos. We are a co-working space designed to make every creative feel welcomed, encouraged, and respected. With this in mind, with the exception of promotional material for upcoming events/workshops, no advertorial content (i.e., business cards, logoed material, etc.) featuring a photographer's branding is permitted to be left behind in our space after your rental.
Membership Plans
Canceling Your Plan. Membership plans are based monthly and can be canceled anytime via your login located on the bottom footer of our website. Your plan renews on the same date each month until you cancel within your online portal. When making your payment, you are paying for the month forward, and pro-rated refunds will not be provided for cancellations made mid-month. When canceling, you are only ending your upcoming renewal.
Rule Violations. If you violate any of our studio rules, we reserve the right to end your active subscription. In the event that we do, we will refund any remaining days pro-rated within that month’s cycle or any payments made toward future rentals, minus any damage fees incurred within 14 business days.
Ordering Prints. Do you need to order prints or wall art for your clients but don’t know where to start? With our membership and pro-plans, you can order prints directly from us to make it easier and at times less expensive for you. Most prints and wall art orders arrive and are available within as little as two days.
Extended Hours. Subscribers on our membership plans have access to schedule outside of our normal business hours. To schedule outside of regular business hours, please use the appropriate scheduling link and select the ‘submit a request’ link at the bottom of the page.
Beauty Station Use. Our studio is outfitted with two beauty stations to make it easier for your clients to do hair and makeup onsite. Beauty stations can be used by members before scheduled times for no additional cost. To ensure availability, please be sure to include this request when booking your rental.
Breakroom Use. Our break room is available for use only to our members. This area is stocked with dishes, glasses, mugs, cutlery, and a microwave that you are more than welcome to use. There is also a mini fridge and a beverage cooler stocked with sodas. Sodas with the beverage cooler are made available by us for our pro plan users free of charge. If you plan on leaving items in the fridge overnight, items need to be labeled with your name and the date. With the exception of the half and half we provide, please do not use anything from the fridge that is not yours. We do a weekly cleanup of our fridge each Monday and any items not labeled will be discarded.
Workstation Use. Membership users have access to our workstation area with complimentary fiber internet from 10 AM to 7 PM daily to work away from home. Reservations are not required, but we restrict access to this space during full-day rentals, workshop days, and events. These dates will be published on the calendar and can be viewed by clicking here. Please check our calendar before you arrive. As this area is available to you daily, please note that it is likely that there will be sessions taking place while you’re here. If you need to schedule a consultation and want to ensure you have exclusivity of the studio, please use the consultation option above to rent a specific time slot.