Studio Use. When renting, you will select a specific use for the space. If you are renting for a photo/video/content creation session, other uses, such as a catered event, are not permitted. Please contact us if you are looking for a specific use that is unavailable through our booking links.

Occupancy Limits. Rentals permit for an attendance of no more than 48 people, accommodating for 2 studio staff for a max of 50 persons.

Studio Representative. A front desk receptionist will always be present during your rental to help move large pieces of furniture and answer any questions you may have. Please note, our receptionist is not a photography assistant, so please know they will not participate in helping with lighting/holding objects, etc., during your rental once your model/client arrives.

Serving of Alcohol is Not Permitted Without a NC Alcohol Permit. Under North Carolina law, an approved alcohol permit is required for any establishment that serves alcohol. Under no circumstances is alcohol permitted to be served on the premises without a North Carolina event alcohol permit.

Boudoir Sessions. Boudoir sessions are permitted with the use of blackout panels on the front windows. If you are renting for the purpose of boudoir, we require an advance notice of at least four hours prior to your session to ensure we have these panels installed prior to your arrival. For boudoir sessions containing full nudity, we require a COI. For boudoir sessions in lingerie, a COI is not required. Rentals involving techniques that have a potential for harm, such as Shibari, or boudoir sessions (both in lingerie or full nudiry) taking place outside the studio are not permitted.

Newborn Session. We require a COI for all sessions involving newborns under 3 months of age.

Certificate of Insurance (COI). If a Certificate of Insurance (COI) is required, we require a COI with a minimum of $1 million in liability with Von Creative LLC, 137 Koonce Fork Rd, Suite F&G, Richlands, NC listed as an additional insured. The COI must be submitted within one business day of your session and can be sent to info@voncreativeco.com. Failure to provide a COI will result in the cancelation of your session, of which no refund will be given.

Cleaning Fee. You are responsible for returning the studio to the state in which it was found. If clean-up is needed by a member of our staff, a $50 cleaning fee will be charged and must be paid before any additional rental sessions will be permitted.

Dogs and Cats. We love dogs and cats! Pets are permitted in our studio, but to ensure the safety of all those on site, we require any pets to have an active rabies vaccination. We do not permit any dogs that have been deemed dangerous or have a history of biting that has caused injury to other pets or humans.

Cyc Wall. The cyc wall is the most used area of our studio. As time to repair and repaint this area is limited between retnals, we ask all renters to treat this area as if it was your own. Here are some things to keep in mind when using the cyc wall:

• We have a wide curve. It’s one of the things that makes captures here look so beautiful, but stepping on the curve will damage the seams and require mudding, patching, and repainting of the wall. Please do not allow your clients to step on or jump on the curve of the wall. If patching is required due to the negligence of a renter to not correct their clients, a $100 + tax repair fee will apply. Patching is defined as a circumstance where a chunk of mudding comes out of a seam which will happen after repeated jumps or steps on the curve. For negligence, we understand that steps on the curve will happen during your rental. Negligence only applies when we can audibly hear jumping repeatedly without correction from a renter. It is your responsibility to correct your clients, not the studio. Need something to distract away from the wall for kids? Let our staff know! We always have bubbles and balloons available!

• We are a shared space and the majority of our studio is painted white with a specialized mixture designed specifically for photography. While these surfaces are perfect for relecting and dispersing light, they are textured and easily attract dirt. To ensure the studio is as clean as possible not only for you but the renters after, located at our entrances are sticky mats to make it easy for you and your clients to clean off their shoes before stepping on white surfaces.

• How to use sticky mats. Please know, you don’t need to put your full weight on the mats! Just a few light steps will do the trick.

• Glitter and confetti are so fun, but very difficult to clean off the wall, so while we don’t permit these uses on the wall, we do have white seamless paper that is available. Just let us know before your rental and we will make sure it is ready for you when you get here. (We do provide glitter and confetti for our members.)

• Furniture. Need to move furniture? Please don’t drag it on the wall. If you need help, there is a call button conveniently located beside the cyc wall to make it easy to alert us if you need assistance.

Nails & Thumbtacks. We have stands and other ways of hanging fixtures for your image backgrounds, so please contact us ahead of time or let us know on the day, if you need assistance.

Violence is Never Tolerated. We will not tolerate violence or bullying of any kind, and we reserve the right to remove participating actors from our premises. Please report any negative behavior to our on-site representative as soon as it occurs.

Smoke Bombs, Open Flames, Fire Crackers. Under no circumstances are activities permitted that have the potential for creating a dangerous atmosphere or may lead to the potential risk of fire. Open flames, firecrackers, smoke bombs, etc. are not permitted in our studio or any substance/aerosol that omits an unpleasant odor or hazardous fumes.

Booking. Availability is displayed online in real-time, allowing for quick and easy booking/rescheduling, even late at night.

Rescheduling/Cancellation. We understand that flexibility is key.

• Rental Fees Paid. To provide consideration for the time pulled from our calendar, rental fees paid will not be refunded, regardless of circumstance, but we do allow for flexible rescheduling or cancellation with issuance of a gift card when advance notice is provided.

• Options. If you need to reschedule or cancel, you have the option to:

  • Reschedule. To reschedule, you can use the rescheduling link at the bottom of your confirmation or reminder email.

  • Cancel & Have a Gift Card Issued. To cancel and have a gift card issued, simply respond to your email confirmation/reminder.

  • These options are available as long as you are within the timeframes available for changes below.

• Timeframe Available for Changes. The timeframe available for changes (rescheduling or cancelling with issuance of a gift card) varies based on the amount of time that has been blocked out of our calendar to hold your date and time.

  • 30-Minute, 1 Hour & 2 Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to 2 hours in advance.

  • 3-Hour & 4-Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to one day in advance.

  • 5-Hour & 6-Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to two days in advance.

  • 7-Hour & 8-Hour Rentals. Can be rescheduled/canceled with issuance of gift carde up to one week in advance.

  • Event & Bridal Suite Rentals. Please refer to your contract details for exact rescheduling/cancellation options.

• Timeframe When Rentals are Locked in Place. As there is very little chance of reopening dates for booking once the timeframes below have been reached, rentals are ineligible for changes to date or time at the timeframes listed below. This means that the rental timeslot will remain reserved and available for you to use, and no gift card will be issued even if you do not use the space.

  • 30-Minute, 1 Hour & 2 Hour Rentals. 2 hours before your rental start time.

  • 3-Hour & 4-Hour Rentals. 24 hours before your rental start time.

  • 5-Hour & 6-Hour Rentals. 48 hours before your rental start time.

  • 7-Hour & 8-Hour Rentals. One week before your rental start time.

  • Event & Bridal Suite Rentals. Please refer to your contract details for exact rescheduling/cancellation options.

Buffers. Please be sure to schedule your session to start and end during your rental timeframe. While we provide a 15-minute buffer before and after your rental to provide time for our staff to setup up and clean up, it is likley that the next renter and their clients will arrive during this buffer timeframe. Please be respectful of other renters and ensure that at a minimum your clients have left by the end of your rental timeframe.

Photography, Branding & Logos. We are a co-working space designed to make every creative feel welcomed, encouraged, and respected. With this in mind, with the exception of promotional material for upcoming events/workshops, no advertorial content (i.e., business cards, logoed material, etc.) featuring a photographer's branding is permitted to be left behind in our space after your rental.